Frequently Asked Questions
For individuals we require:
For businesses, charities and associations we collect:
For your Beneficiary we will collect the following:
Bank Account Details (This varies from country to country)
Once registration is complete and we have received the appropriate documents; user approval will take 1 – 2 working days although our aim will be to authorise all applications received on the same day during the working week.
User access may also be revoked at the discretion of Midpoint if they are deemed to continuously not comply with our T&C’s.
Midpoint is a peer-to-peer system and if one side of a match is not funded it will impact negatively on other Users. Therefore this policy will be strictly enforced.
Use of the Midpoint platform and services, implies that you (the Client[s]) consent to the Company collecting and using personal information that is provided to Midpoint (the Company).
The Company may amend this policy from time to time and continued use of the website by you will be taken as acceptance of any changes. Any changes to Midpoint’s policies will be communicated to you. We recommend that our Clients regularly review this policy.
The Company will not disclose your information except in accordance with this policy unless we believe such action is necessary to conform to legal requirements, enforcement of our Terms & Conditions User Agreement or the protection of our rights.
Clients may visit the website without providing any personal data. The Company automatically collects certain information about website traffic to measure the usage of the website and improve the site.
The Company also collects personal data from you during registration for its services.
Clients may visit the website without providing any personal data. The Company automatically collects certain information about website traffic to measure the usage of the website and improve the site. The Company also collects personal data from you during registration for its services.
A cookie is a small piece of information stored by your browser on your computer's hard drive. Cookies are used to customize the website experience for you and to allow web pages to be personalized. Most browsers will automatically accept cookies. If you disable cookies from your browser you will not be able to use all features of this website.
Personal information collected is used to provide the service you request from the Company.
Occasionally we may make your information available to organizations whose products and services we think may be of interest to you.
The Company has strict security and confidentiality procedures covering the storage and disclosure of information to maintain its confidentiality.
You are entitled to request the information that the Company holds about you and have it corrected if it is inaccurate. Access will require a signed written request and payment of a fee. If you wish to access the information the company holds about you please contact us on firstname.lastname@example.org.
If you have any questions about this Policy or the Company's information practices please email email@example.com.
To improve our service provision our telephone lines may be digitally recorded and the Company may monitor those calls for training or issue resolution.
Any changes to the policy will be posted here to inform you of what information we collect and how it is used. Continued use of the website is acknowledgment that you have read and accepted any changes to this policy.
Midpoint & Transfer will use commercially reasonable efforts to make the Services available 24 hours a day, seven days a week; provided that Midpoint & Transfer reserves the right to temporarily suspend or limit all or part of the Site or Service, or The User's access thereto, without notice, whether for main-tenancy or otherwise. The User acknowledges that Midpoint & Transfer will have no liability to the User or any third party for Midpoint & Transfer's acts or failures to act in connection with such suspension or limitation of the Service.
The User acknowledges that, as between the parties, Midpoint & Transfer retains all intellectual property rights related to or embodied in the Service, including copyright, trademark, trade secret, patent and other intellectual property rights. The User may print content from the Site in connection with the User's use of the Service only (and not for resale or sublicensing), provided that proprietary notices are not altered or removed.
As of the date hereof and the date of any Order submitted by the User, the User represents, warrants, and covenants that:-
Midpoint & Transfer (including its officers, directors, employees, and agents and Payment Processors) will not be liable for any claim for indirect, incidental, special, consequential or punitive damages arising out of or in connection with the Service, or the use of or the inability to use the Service, or resulting from a third party's unauthorised access to or alteration of the User's transmissions or data, or other information that is sent or received or not sent or received including, without limitation, damages for loss of profits, revenues, use (including, without limitation, cover damages), data or other intangibles, even if Midpoint & Transfer has been advised of the possibility of such damages. Midpoint & Transfer's total liability under this Agreement, as to any Order, will not exceed the fees the User pays to Midpoint & Transfer for such Order.
The User will defend, indemnify and hold harmless Midpoint & Transfer (including its officers, directors, employees, and agents and Payment Processors) from and against any losses, damages, claims, actions or demands (including, without limitation, reasonable legal and accounting fees and expenses) arising out of or in connection with:-
Toll Free UK: 0800 211 8620
Intl: +44 20 7448 3082
26 Finsbury Square London EC2A 1DS United Kingdom